With the AQSIQ promulgated the "family car product repair, replacement, return liability" From October 1 began, starting this month, the Beijing Municipal Quality and Technical Supervision complaint center began to accept all consumers to Beijing The quality supervision department filed a complaint about the “ three guarantees †liability dispute of the automobile .
   Beijing Youth Daily reporter yesterday from the Municipal Bureau of Quality Supervision, consumers after October 1, 2013 in Beijing to buy a home and automotive products happen "three guarantees" responsibility dispute, may appeal to the Beijing quality supervision departments. Consumers should truthfully provide relevant information when appealing, in order to facilitate administrative mediation of liability disputes. The dispute of responsibility shall be carried out by the Quality and Technical Supervision Bureau of the district (county) where the automobile seller is located. The Beijing Municipal Product Quality Supervision and Inspection Institute undertakes the construction of a library of technical consultants. After negotiation, the parties to the dispute may choose technical consultants to participate in the dispute resolution.
   Under the premise of not involving trade secrets and personal information, the Beijing Municipal Bureau of Quality and Technical Supervision may disclose the responsibility dispute handling information to the public through the portal website in due course. The quality supervision department will conduct a statistical analysis of the “ three guarantees †responsibility dispute information in a timely manner . Conduct inspection and evaluation of the automobile product organization technical organization in the complaint. Any violation of product quality laws, regulations and rules will be handled in accordance with the law. Consumer complaints hotline: 12365 .
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