Looking back at 2014, the commercial vehicle industry has barely grown, and heavy trucks have fallen by 4%. However, Fast , which has a 70% share of the heavy-duty transmission market, achieved sales of 11.9 billion yuan, an increase of 11% over the same period of last year, and sold 630,000 sets of automobile transmissions. Its operating indicators ranked first in the Chinese gear industry for 12 consecutive years. Heavy-duty transmission production and sales ranked the first in the world for nine consecutive years. Faced with the background of weak growth and the challenge of vehicle manufacturers to build their own transmissions, why can Fast achieve such a good performance? Perhaps we can find out how many of its opponents can be found at the 2015 Quality Work Conference of Fast Group. The reason for the street.
Fast Group Corporation Awards Conference
"Product Quality Year" creates excellent quality
Recently, Fast Group held the 2015 Quality Work Conference. Li Dakai, chairman of Fast Group, made a report on quality work mobilization. He pointed out that from 2012 to 2014, in the “year of product quality†that lasted for three years, quality management and control With the continuous expansion of breadth and the promotion and dissemination of quality culture, the quality awareness of employees has been increasingly enhanced, the quality management level has been continuously improved, the product quality has been continuously improved, the product PPM value has dropped significantly, and the excellent quality has been acquired by Caterpillar, Dongfeng, and Beiqi Foton. , Sany Heavy Industry, GAC Hino and many other domestic and foreign OEMs and customers are highly recognized and well received.
Among them, the “KTJ and thousands of people†campaign held for nine consecutive years is a magic weapon for Fast to improve product quality and reduce production costs. According to statistics, only in 2014 KTJ improvement, QC group activities and other mass quality improvement projects reached more than 2300, the number of employees involved more than 4,500 people, the cumulative savings of more than 39 million yuan, forming a quality of everyone's attention, everyone involved Good atmosphere for quality improvement.
Based on the quality concept of “Quality-based, independent innovation, continuous improvement, and customer satisfactionâ€, Fast has taken measures to ensure that the quality concept is truly rooted in the hearts of the people. At the beginning of each year, Fast's first conference was a quality work conference, summarizing the quality work of the past year, and deploying the new year's quality work goals and specific plans. On the 9th of every month, Chairman Li Dakai personally presided over the quality of the regular meeting. The functional units put forward the main quality issues of the products and negotiated to determine the solution. This case has been upheld for 20 years.
In Fast, all employee's work cards are engraved with the line: "Quality is the basis for the survival and development of Fast." From raw materials to manufacturing equipment to quality inspection equipment, Fast has always taken “excellent†as its sole criterion.
For Fast people, the products can not be qualified, and products that are not produced strictly in accordance with drawings and user requirements are all considered as waste products. "Higher quality is our unrelenting pursuit. No one can fight us. It is only us who can fight the fast." Quality warning signs such as these are hung in every corner, always alerting each and every fascist.
The quality of word-of-mouth win-win reversible upstream
Fast's emphasis on product quality and its efforts have received substantial market returns. This is one of the important reasons that Fast's production and operations have been able to rise against the market last year. “The three-year annual event on product quality has achieved significant results. From the product point of view, both the 0-km PPM value, the once-carrying pass rate, and the post-sale PPM value have all decreased significantly. At the same time, the entire supply chain of the company has been optimized. The market's feedback is that after-sales claims have fallen significantly, product quality and reliability have increased substantially, and user word-of-mouth satisfaction has greatly increased.â€
"Three Questions and Advancing Years" Explore New Machines with Quality
"The transformation of China from a manufacturing country to a manufacturing power requires the continuous improvement of product quality. A company's development and growth, and long-term leadership, must pay attention to and improve product quality." In the face of the new normal, Li Dakai has always put quality and safety In the first place, the company fully complies with international standards, continuously strengthens quality control, continuously improves product quality, and strives to enhance the domestic and international market influence of Fast.
In the new situation, how does quality work? Fast has introduced the “Three-Question Advance Year†plan with “Is the measure developed? Are the measures implemented? Are they effective?â€.
Fast requires all personnel to "three questions" throughout the quality of the work, and constantly improve product consistency, continue to reduce quality costs, enhance corporate profitability; adhere to the quality of "zero defect" goals, and vigorously carry out various types of mass quality management activities , to build a unique quality and culture of Fast; synergistic suppliers build a strict quality control network, take the “a little bit more serious†spirit as an entry point, carry out “three questions†in depth, strengthen implementation, and make various measures Become a hard indicator. At the same time, in accordance with Volvo's quality management review model and management methods, the company's quality management system will be improved, product quality and core competitiveness will be comprehensively improved, new round of innovation will be achieved, and the company will strive to create a "fage" in the global market. Special song.
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