Cummins Centennial Tour Chengdu Station Chengdu is an important distribution center for China's logistics market in the southwest region. Chengdu Chuanhua Logistics Base is also a national model logistics demonstration zone. The hilly hills in the southwestern region have high requirements for engine dynamic performance and reliability. Thanks to long-term word-of-mouth accumulation, there is a large Cummins engine user base here.
“One hundred years of Cummins to the United States†came to Chengdu, hoping to share the achievements of the century with the majority of end users, explore the latest technology in the industry and deeply understand the actual service needs of users.
Lin Jing, General Manager of Cummins East Asia Distribution Division, Tim Proctor, Executive Director of Cummins Global Engine Product Strategy and Management, Ma Wei, General Manager of Cummins China Group, and other leaders attended the event with Southwest Logistics Association and customer representatives. .
Lin Jing, General Manager of Cummins East Asia Distribution Division
Lin Jing said at the event: "Cummins has met China's six-year year in a hundred years, which gives us opportunities and challenges the future. 'Innovation and customer success' is the vision of Cummins, and we are constantly developing products. Innovation in areas such as service support and business models is to boost the success of both fleet users and retail operators."
Service drive forward, service technicians show professional skills
The Cummins Centennial Tour is an innovation in itself. It integrates the company's centuries-old history into the latest National Sixth Power Show car, allowing history and future iterations, intertwining customers and products, and inspiring technology and culture. The active area consisting of three Cummins-powered heavy-duty trucks and two Cummins-powered light trucks became the focus of the day's logistics base.
Tour exhibition car
The Cummins dealer service technician, the National Sixth Service Technology Finals, was staged here, with 15 players from different regions who have been selected in the past few months. Here, they showcase the exquisite service skills for truck drivers and service technicians. They also demonstrate the reliable and professional service capabilities of Cummins authorized dealer channels for the Sixth Engine.
Cummins Dealer Service Technician Guoliu Service Technology Finals
This is the first time Cummins has held a nationwide dealer skill test. In the context of the coming of the sixth country, the main purpose is to test the technical capabilities of the first-line service personnel of Cummins channel, to give first-line technicians their own platform, and to encourage dealers and Dealer technicians create high quality service with superior technology.
The event began in May 2019 and lasted for 4 months. After three elections in three major regions, more than 300 technicians and more than 250 dealers participated in the event. The top 5 of each of the 3 major divisions entered the finals.
The technicians who participated in the finals have a wide range of ages, from 90 to 70. The maximum number of years of technical service is 21 years, and the minimum is 5 years. In the end, the 90-year service technicians from the Wuhan region took the lead and won the championship. At the same time, the 15 finalists also became the first hired experts of the Cummins dealer service expert team.
Cummins dealer service technician big contest champion
Cummins dealer service expert team officially established
These expert technicians also used their own directors to make on-site Q&A for truck drivers who came to visit, to provide free testing for their engines and to give professional advice.
At present, more than 7,000 service networks nationwide have Cummins engine service capabilities, including the OEM's authorized channels, which greatly enhances the service timeliness of Cummins engine customers.
In order to create a wider coverage of the country's six service capabilities, before July 1, 2019, Cummins has taken the lead in targeted training for these service networks, while establishing sufficient parts inventory at the terminal, using green channels and front-end to ensure fast parts. Available, can guarantee the service of the country six in the first time. At the same time, Cummins has also established a core component repair center (CCC) in the region to provide end users with low-cost solutions for core components and DPF cleaning solutions.
In the sixth phase of the country, Cummins has developed a new intelligent diagnostic tool to help quickly solve the problem, including remote calibration and stand-alone instrumentation, to provide solutions for service stations and end customers better and more accurately. In order to guarantee faster service, Cummins has more than 200 service support and expert teams, remote and on-site service support. At the Chengdu event, Cummins also officially launched the newly upgraded Cummins Care Cummins China Online Service Center, which provides remote service support 24 hours a day, responding to all service needs.
Logistics Forum Dakai Liangjian Cummins Exhibition Team's efficient operation capability
Cummins also held a logistics industry summit forum with representatives of logistics customers in Southwest China, and attracted more than 100 logistics industry entrepreneurs to participate in the exhibition. At the moment when the commercial vehicle industry and the logistics and transportation sector are facing changes, the participating companies will discuss the local logistics environment and development trends and provide suggestions for the future development of the logistics industry. As the organizer, Cummins also shared the latest industry research reports and comprehensive support services for group customers.
Hosting logistics industry summit forum for logistics customers in Southwest China
As an important part of the program, Cummins proposed the CVP Privilege Program in April this year to improve the operational efficiency of the Group's customers and reduce operating costs. These include:
TSM optional vehicles, based on the power chain configuration selection and optimization of business application scenarios, can achieve lower fuel consumption;
O2O driving training, online high-precision data analysis guides the implementation of the offline fuel-saving measures, which can bring an average fuel economy improvement of 3%+ fleets;
SDS strategy direct supply, to enjoy the customer collection price to obtain genuine supplies, bringing more than 3% maintenance cost savings;
BDP big data customization project, assisting in mining data value to improve the digital management level of the fleet, and can carry out operational reports, working condition fuel consumption, vehicle model TCO, performance comparison, oil change customized service;
CIHR self-service authorization, support for customer self-service promotion and exclusive process support, to achieve one-to-one quarterly on-demand maintenance skills upgrade;
Uptime's efficient attendance guarantee promotes the quantification of DDTM and RV indicators, mobilizes offline quality resources and proactive services, and brings more than 10% of attendance efficiency.
Zhao Xiangnan, Executive Vice President of Chengdu Logistics Association
Zhao Xiangnan, executive vice president of Chengdu Logistics Association, said in his speech: "Logistics people are builders and workers of the new era, and they should receive more care and protection from the society. We are delighted to see that companies represented by Cummins are cohesive. With a hundred years of technical knowledge, we always adhere to ethics, quality and safety, and ensure the safety of logistics personnel, and continue to help logistics companies to reduce costs and increase efficiency."
Tim Proctor, Cummins Global Engine Product Strategy and Management Executive Director
Tim Proctor, executive director of Cummins' global engine product strategy and management, said: "Under the brand promise of 'continuous innovation, lifetime trust', Cummins has always focused on four aspects in building a powertrain."
Reliable and durable: Take the development of the National Sixth as an example. Up to now, the Cummins Six Engine has accumulated more than 20 million kilometers of actual road testing to ensure reliable and practical application;
Clean and environmentally friendly: Cummins S6 engine achieves fuel efficiency improvement while reducing emissions, once again confirming the continuous innovation capability of traditional energy power;
Efficient and safe: Cummins 6 products are further enhanced by the safety performance under the premise of improving the power performance. The engine braking technology is applied to all products.
Convenient use: Cummins Six products achieve long service cycles. At the same time, remote intelligent diagnosis, remote calibration upgrade and other functions can greatly save user time and improve vehicle attendance.
Activity site engine product display
At the Chengdu event site, Cummins presented the latest S6 power solutions to a wide range of logistics users, including 4.5-liter, 12-liter, 14-liter three-six standard engines, as well as supporting parts and components, and electric power battery packs and large Data solution.
Caring for truck drivers for centuries
Customer care has always been at the heart of Cummins' focus. At the Chuanhua Logistics Base, Cummins and Chengdu Logistics Association, Chengdu Chuanhua Commercial Management Co., Ltd., and representatives of the China Automobile Truck Brothers Club signed a sponsorship initiative for the care of logistics people. Initiate initiatives to the entire industry, using more advanced active services and concepts to improve vehicle attendance, reduce logistics industry operating costs, and create a logistics life. At the same time, Cummins officially announced to join the China Truck Brothers Goodwill Program support unit.
China Truck Brothers Goodwill Plan Unveiling Ceremony
In addition, as an interactive part of the truck driver, Cummins official app-e Road Cummins, Cummins parts business, Cummins filter business, and Kangsheng lubricants business have deep interaction with the majority of drivers and friends, let truck drivers friends from different aspects Learn about the characteristics of Cummins Power.
Communicate with users on site
The Cummins Centennial Tour Team will continue to “Most Chinaâ€, and the next stop will arrive at Lin’an Logistics Park in Guangzhou on September 19th, demonstrating the Group’s efficient business attendance, big data boosting operations, and driving skills in the country. content. Stay tuned!
Reading volume: Source: Chinese network of truck: cold autumn2020 latest hotsale 7" touch screen static desktop inkjet printing machine for all kind of packaging is convenient to operate Chinese, English, Number, Date, Time, varaaible QR Code and Bar Code, Picture on variety of product packages, tube, bottle, cable, bag, pouch, electric product et.
This machine is almost completely free maintenance,in order to offer a wonderful using experience for our customers , we will send an operation file and videos to users, incase there is any problem during suing, we provide lifetime technical support.
desktop inkjet printer, table top inkjet coder, inkjet coding machine
Wuhan HAE Technology Co., Ltd. , https://www.whwallprinter.com